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Fractional eCommerce Director

When Growth Feels Harder Than It Should

As your store grows, so does the complexity. Marketing, merchandising, and operations start working in silos and even with healthy sales, profit margins and ROI begin to slip.

Common challenges we solve:

1
Marketing spend increasing, but growth flatlining.
3
Channels running independently without shared objectives.
5
Agencies executing tactics, but no one steering overall direction.
2
Great traffic, but poor conversion or repeat purchases.
4
Lack of visibility into what’s really driving ROI.

You don’t need another marketing agency. You need leadership that connects the dots between marketing, operations, and customer experience.

Who We Work With

We partner with ambitious, established eCommerce businesses ready to scale profitably and professionally. 

You’ll benefit most if you:

1
Generate €250K–€1M+ in annual online revenue.
2
Have proven product-market fit and want to grow nationally or internationally.
3
Invest in marketing but aren’t seeing consistent ROI. 
4
Need senior-level oversight to align marketing, merchandising, and operations.

Not a fit

We’re not suited to micro eCommerce startups or lifestyle stores with limited resources. Our model is built for retailers ready to scale.

What You’ll Gain

Working with a Fractional eCommerce Director brings structure, focus, and measurable results.

A 12-month growth roadmap focused on Traffic, Conversion, AOV, and CLV.

90- and 180-day tactical plans tied directly to revenue drivers.

Quick-win optimisations across campaigns, website, and merchandising.

Channel efficiency — SEO, Paid Media, Email, and Social working in sync.

Reduced wasted spend and improved ROI through better tracking and attribution.

Internal capability-building so your team can scale smarter.

From channel chaos and wasted spend
to connected strategy and sustainable growth.

How We’re Different

Unlike agencies focused on tactics or consultants who hand over a report and leave, we work as part of your leadership team bringing strategy, execution oversight, and accountability.

What sets us apart:

Strategic Alignment

We connect your growth goals to every digital initiative.

Hands-On Advisory

We don’t just plan we help oversee execution.

Cross-Functional Expertise

Marketing, merchandising, CX, and operations all connected.

Global Experience

Backed by the WSI network’s global best practice. 

AI-Enabled Efficiency

We use custom GPTs and automation to speed up insight and reporting.

Partnership Mindset

We act like it’s our own P&L because your success is ours.

What You Get

Every engagement is tailored, but typically includes:

eCommerce Growth Strategy

A structured roadmap across traffic, conversion, AOV, and CLV.

Channel Audits

Deep reviews of SEO, Paid Media, Email, Onsite Experience, and Merchandising.

Customer Personas & Journeys

Clear profiles mapped to buying triggers and retention levers.

Competitive Benchmarking

Identify strengths, gaps, and untapped opportunities.

Campaign Playbooks

Seasonal promotion frameworks and CRO testing plans.

Reporting Dashboards

Real-time tracking of the KPIs that truly matter.

Engagement Options

Strategy Sprint
(6–8 weeks)

Ideal for clarity, direction, and leadership alignment.

90-Day
Advisory

Ideal for teams executing strategy and needing expert guidance.

Advisory and Oversight Communication Confidence for Professionals

Ideal for retailers scaling quickly and needing consistent strategic direction.

Pricing:
Strategy Sprints are fixed-fee projects. Advisory retainers are billed monthly (in euros).

How It Works

We follow a proven process that blends insight, structure, and hands-on leadership.

1
Assessment & Workshops – Review your store performance, campaigns, and customer data.
2
Analysis & Strategy – Identify gaps and opportunities across Traffic, Conversion, AOV, and CLV.
3
Roadmap Delivery – Build a 12-month strategy with actionable 90- and 180-day sprints.
4
Advisory & Oversight – Ongoing reviews, dashboards, and team coaching to keep execution on track.

Results You Can Expect

Clients typically see measurable, sustainable growth within months:

+20%

Conversion Rate increase through improved UX and CRO.

+30%

CLV via loyalty programs and smarter email automation.

-25%

Paid Media waste through better targeting and creative alignment.

+15%

AOV from smarter bundling and merchandising strategies.

Ready to Scale Your eCommerce Business With Confidence?

Let’s turn your growth goals into a data-driven, profit-focused roadmap and give your business the leadership it needs to thrive.

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